Privacy Policy
Your privacy matters to us at sarynopheli
This Privacy Policy is effective as of January 15, 2025
Introduction
sarynopheli operates as a financial technology platform focused on expense categorization services. We understand that your personal information is valuable, and we're committed to protecting it while providing you with exceptional financial management tools.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sarynopheli.com or use our services. We comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and other applicable privacy laws in Australia.
By using our services, you consent to the data practices described in this policy. If you do not agree with the practices described here, please do not access or use our services.
Information We Collect
We collect information that you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources where permitted by law.
Personal Information
This includes your name, email address, phone number, postal address, date of birth, and other identifying information you provide when creating an account or contacting us.
Financial Data
Transaction details, expense categories, account balances, payment methods, and other financial information necessary to provide our expense categorization services.
Technical Information
Device information, IP addresses, browser types, operating systems, referring URLs, access times, and pages viewed on our platform.
Usage Data
Information about how you interact with our services, including features used, time spent on different sections, and user preferences.
How We Use Your Information
We use the collected information for various purposes, all aimed at providing and improving our expense categorization services while ensuring compliance with Australian financial regulations.
Our primary uses include providing and maintaining our services, processing transactions, personalizing your experience, communicating with you about your account, improving our platform through analytics, detecting fraud and ensuring security, and complying with legal obligations.
We may also use your information to send you promotional communications about new features or services, though you can opt out of these at any time. All marketing communications will include clear unsubscribe options.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.
We may share your information with trusted service providers who assist us in operating our platform, conducting our business, or servicing you. These parties are contractually obligated to keep your information confidential and secure.
In certain circumstances, we may disclose your information when we believe disclosure is appropriate to comply with the law, enforce our site policies, protect our or others' rights, property, or safety, or assist with law enforcement investigations.
If sarynopheli is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction, though we will provide notice before your personal information becomes subject to a different privacy policy.
Your Privacy Rights
Under Australian privacy law, you have several rights regarding your personal information. We respect these rights and have established procedures to help you exercise them.
- Access Rights: You can request access to the personal information we hold about you, including details about how we collect, use, and disclose this information.
- Correction Rights: If you believe any information we hold about you is inaccurate, incomplete, or outdated, you can request that we correct it.
- Deletion Rights: In certain circumstances, you can request that we delete your personal information, subject to legal and contractual obligations.
- Restriction Rights: You can request that we restrict the processing of your personal information in specific situations.
- Portability Rights: Where technically feasible, you can request that we provide your personal information in a structured, commonly used format.
- Objection Rights: You can object to certain types of processing of your personal information, including direct marketing communications.
To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days and may require verification of your identity before processing your request.
Data Security Measures
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
All sensitive data is encrypted both in transit and at rest using industry-standard encryption protocols.
Access Controls
Strict access controls ensure only authorized personnel can access personal information on a need-to-know basis.
Regular Monitoring
Continuous monitoring systems detect and respond to potential security threats in real-time.
Regular Updates
Security systems and protocols are regularly updated to address emerging threats and vulnerabilities.
Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but commit to promptly addressing any security incidents and notifying affected users as required by law.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
Account Information
Retained while your account is active and for 7 years after account closure to comply with financial record-keeping requirements.
Transaction Data
Kept for 7 years from the date of transaction to meet Australian financial services compliance requirements.
Communication Records
Customer service interactions and correspondence retained for 3 years for quality assurance and dispute resolution purposes.
Marketing Data
Maintained until you unsubscribe from marketing communications, then deleted within 30 days unless other legal requirements apply.
When personal information is no longer needed, we securely delete or anonymize it in accordance with our data destruction policies and applicable legal requirements.
International Data Transfers
While sarynopheli primarily operates within Australia, some of our service providers may be located overseas. When we transfer personal information outside Australia, we ensure appropriate safeguards are in place.
We only work with overseas service providers that demonstrate adequate data protection standards equivalent to Australian privacy laws. All international data transfers are governed by contractual arrangements that require the overseas recipient to handle your personal information in accordance with Australian privacy principles.
Countries where your data might be processed include the United States for cloud storage services and the United Kingdom for certain analytical services. We regularly review the privacy practices of all international partners to ensure ongoing compliance.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. Cookies are small data files stored on your device when you visit our website.
We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). Essential cookies are necessary for basic website functionality, while analytics cookies help us understand how visitors interact with our site.
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our services. We respect your choices and provide clear information about our cookie usage through our cookie consent banner.
Third-Party Links and Services
Our platform may contain links to third-party websites or integrate with external services that help provide our expense categorization features. These third-party sites have their own privacy policies that govern how they collect and use your information.
We are not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of any external sites you visit or services you use in connection with our platform.
When you connect third-party financial accounts to our service, we only access the information necessary to provide expense categorization and work with providers that maintain strong security standards.
Children's Privacy
sarynopheli's services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover that we have collected personal information from a child under 18, we will promptly delete such information.
Parents and guardians who believe their child may have provided personal information to us should contact us immediately using the contact information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the effective date at the top of this policy.
For significant changes that materially affect how we handle your personal information, we will provide additional notice through email or prominent website notifications at least 30 days before the changes take effect.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.
Privacy Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Address: 84 Barnes St, Tamworth NSW 2340, Australia
Phone: +61292126600
Email: info@sarynopheli.com
We aim to respond to all privacy-related inquiries within 30 days of receipt.